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Education

  • Ensuring our most treasured cargo is protected.
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Overview

Whether ensuring full in-building coverage for school resource officers, providing communications pathways to connect teachers and first responders, or facilitating proper tracking for school buses, RACOM is proud to play a small part in ensuring real-time awareness for those who protect our most precious assets.

Capabilities

Our breadth of capabilities offers full-service solutions for schools and universities. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to ensure full communication reliability.

Managed & Support Services

RACOM’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. For universities and schools, RACOM is your “easy button,” providing expert maintenance solutions tailored to your specific needs.

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Engineering & System Design

In the technically demanding realm of mission critical communications, RACOM is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, RACOM is there for our partners in education.

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Implementation Assurance

Whether working directly with schools, or supporting our dealers who are servicing their local departments of education, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever growing data streams, there is no one blanket solution for cybersecurity. RACOM stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Products

Our partners in education all care deeply about ensuring their students remain protected at all times. With robust and reliable communication systems and products capable of integrating different voice and data feeds, RACOM has our educators’ backs.

Success Stories

Universities and schools trust Eastern Communications for the industry's best technical sophistication, reliability, and security. Read more about our customers' successes below.

Delivering Direct Communication with First Responders

In one New England school district, security needs created a requirement for staff to be able to communicate directly with first responders, but without taking on the incremental burden of carrying portable radios. Eastern facilitated a cybersecure, cloud-hosted extension of the local law enforcement's P25 Land Mobile Radio (LMR) system into the smartphones, tablets, and PCs of teachers and staff to facilitate safety, security, and communications reliability in classrooms throughout the district.

Providing Affordable and Reliable Campus-Wide Connectivity

A state university required a semi-sophisticated communications system, capable of providing in-building and outdoor coverage over a sizeable campus, while also providing for sufficient talk groups to encompass several departments' operations and interoperability with local law enforcement. Eastern worked closely with the university to engineer, design, and implement a workable solution that met operational needs in a cost-constrained environment.

Where We Work

RACOM's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, RACOM and our team of partners stand ready to provide technical expertise and localized, on-site support.

RACOM/Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

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